NHW

Ballarat


SAFETY ADVICE FOR BUSINESS

Detailed information on the following topics can be found in the [ Victoria Police Business Security Kit. ] (pdf, 1.1MB)


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TELEPHONE THREATS / BOMB / OTHER

Although rare, telephone and bomb threats are an issue that all staff should be made aware of.


ARMED ROBBERY

A small amount of planning may assist in reducing the risks of armed robbery to your business thereby maximizing the safety of your employees and customers.


AGGRESIVE PEOPLE

Whilst the vast majority of customers are polite and friendly to deal with, violent outbursts that occur inside a store or small business can result in physical injury to staff, customers, the offender and/or damage to stock or fixtures.


PERSONAL SAFETY

Under Occupational Health and Safety legislation, all people have the right to work in a safe environment in which risk to their health and safety is minimised. Employers have an obligation to provide a safe working environment. Using some or all of the tips may assist staff members to satisfy their individual sense of personal safety. Additional factors may need to be considered depending upon individual circumstances.


THEFT FROM SHOP

Some people refer to shop stealing as shoplifting but no matter what you call it, if somebody deliberately takes something from your store that they have not paid for, then it is THEFT.


SECURITY OF BUSINESS PREMISES

Addressing security issues quickly and employing some basic risk management principles, can reduce the risk of crime for business, staff and customers. This section provides important security advice and information however it is not intended to replace privately contracted security advice.


ELECTRONIC CRIME (E-Crime)

Increasingly small business retailers are opening their business and telephone lines to customers and suppliers through electronic trading. Coupled with the many benefits that electronic trading provides, it can however expose a business to unique methods of crime involving the business, suppliers and customers.


CREDIT CARD FRAUD

With the reduction in the use of cash, the issue of credit card fraud has increased.


CASH HANDLING

The safe handling of cash within a business environment can assist in preventing crimes. Cash handling incorporates not only general cash security, but also the secure storage and transport of cash. It is important that all staff members having responsibilities involving cash are aware of cash handling procedures.


THEFT BY EMPLOYEES

An unfortunate aspect of managing and owning a retail outlet is the issue of theft by staff. Theft by staff can be committed in a number of ways; direct theft of revenue, stock, other employees’ or clients’ property or indirectly via the facilitation of these crimes by other people.


FURTHER INFORMATION / CONTACTS

For urgent police, fire brigade or ambulance attendance, dial 000